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We Are Hiring - Events & Membership Manager Position

by jpauly
Mon, Nov 6th 2017 09:00 am
Job Description: Event & Membership Manager
Niagara River Region Chamber of Commerce
Job Title: Event / Membership Manager, Full-Time Position 
Salary: $33,000 plus Health Insurance Contribution and 401K Matching Benefits. 
Contact: Jennifer Pauly, President Jennifer@NiagaraRiverRegion.com
Resumes will be accepted until December 1, 2017 
*Qualified candidates upon review of resume will be contacted for an interview.
Niagara River Region Chamber of Commerce
895 Center Street
Lewiston, NY  14092
Responsible to:
The President and Board of Directors of the Niagara River Region Chamber of Commerce
Under the general direction of the Board of Directors and working under the direct input of the Chamber President; the role of the Chamber of Commerce Event & Membership Manager will include the following: Manage event operations of the Chamber of Commerce by providing management support and lead in events. Many events occur outside normal working hours, including weekends.  This position will also manage the Chamber's membership program, establishing customer service relationships with members.
The Event / Membership Manager will be responsible for working within the guidelines established by the Chamber bylaws, government regulations and policies established by the Board of Directors. Effective communication is essential in promoting and maintaining a positive relationship with everyone.
Duties and Responsibilities: 
The responsibilities of the Event & Membership Manager include, but are not limited to the following tasks:
 Coordination and implementation of Chamber Events: 
 a) The Event & Membership manager will provide project management support to events - planning, designing and producing events while managing all project delivery elements within time limits
 b) Provide feedback and reports to the President
 c) Propose ideas to improve event quality
 d) Organize facilities and manage all event details while ensuring compliance with insurance, legal, health and safety obligations.
e) Organize and schedule volunteers for events
 f) Proactively handle any arising issues and troubleshoot any emerging problems on the event day.
 g) Solicit sponsorships for event support
 Maintenance of Membership and Records

 a) The Event & Membership Manager shall be responsible for maintaining programs for membership recruitment     and assist the President in member retention
 b) Assist in maintaining accurate membership records (membership database, website, info)
 c) Set goals for acquiring new members and provide a monthly report to the President on the number and status of those activities.
d) Establish relationships with members 

Support Marketing Strategies, Programs & Services 

 a) Coordinate with staff to help maintain marketing materials - event and social media
 b) Assist visitors and business needs as needed.
 c) Assist the staff with the maintenance of the Chamber's website and community calendar; distribute that information through various means such as E-newsletter, emails, etc.
 d) Represent the chamber at events and functions where the chamber is represented.
 e) Any assignments deemed appropriate by the Board of Directors. 
1.) The Event & Membership Manager must possess strong verbal and written communication skills, demonstrated sales skills; self-starter who has a high level of initiative and energy.
2.) Detail oriented; able to work independently and meet deadlines in a multi task environment, proficient in computer skills, displays a high degree of tact and diplomacy.
3.) Bachelor's degree required. Minimum of two years' experience in development/fundraising and/or events planning/management with general knowledge regarding the Niagara River Region.
4.) Have the ability to manage relationships with a diverse range of people at all levels.
5.) Ability to work weekends and extended festival hours.
Niagara River Region Chamber of Commerce
895 Center Street
Lewiston, NY  14092
(716) 754-9500
Event & Membership Manager

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